Privacy Policy

Last updated: October 27, 2025

Welcome — at SS Cleaning Service (the "Company"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.sscleaningservice.pro or submit a lead form.

1. Information We Collect

We collect information you provide directly when you request a quote or contact us, such as:

• Full name
• Email address
• Phone number
• ZIP code
• Type of cleaning requested (residential, commercial, move-in/out, post-construction, etc.)
• Any additional details or comments you submit

We may also collect technical and non-personal information automatically when you visit our website, including:

• IP address
• Device and browser information
• Pages visited and referral source
• Analytics and performance data (via cookies and similar technologies)

2. How We Use Your Information

We use the information we collect to:

• Provide the free estimate you requested and respond to inquiries;
• Schedule and deliver cleaning services;
• Improve our website, services, and customer experience;
• Send service-related messages, appointment confirmations, or promotional offers (only if you opt-in);
• Comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing (for EU/UK users)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing personal data are:

• Processing is necessary to perform the contract (providing cleaning services and quotes);
• Processing is necessary for compliance with a legal obligation; and
• Where applicable, we rely on your consent for marketing communications (you may withdraw consent at any time).

4. Sharing & Disclosure

We will not sell your personal information. We may share data with third parties only when required to provide services or for legal reasons, for example:

• Service providers who help us operate the website and send email (e.g., hosting, email delivery);
• Legal or regulatory authorities if required by law;
• With your consent or at your direction.

5. Cookies & Tracking

We use cookies and similar technologies to improve your experience and measure site performance. Cookies may be used to:

• Remember form entries and preferences;
• Measure visits, traffic sources and page performance;
• Enable advertising and retargeting (e.g., Facebook Pixel) if you opt-in to such features.

You can manage cookie settings in your browser; disabling cookies may affect site functionality.

6. Data Retention

We retain personal information for as long as necessary to provide services and fulfill the purposes described here, and to comply with legal obligations. Typically, lead/contact data is retained for a period of up to 3 years unless you request deletion sooner.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Request access to the personal data we hold about you;
• Request correction of inaccurate information;
• Request deletion of your personal data;
• Withdraw consent for marketing communications;
• Object to or restrict certain processing; and
• Request data portability.

To exercise any of these rights, contact us at contact@sscleaningservice.pro. We will respond in accordance with applicable laws.

8. Security

We implement reasonable technical and organizational measures to protect your information (e.g., HTTPS, access controls). However, no system is completely secure—if you suspect misuse of your data, contact us immediately.

9. Third-Party Services

We may use third-party services such as Google Analytics, Facebook (Meta) Pixel, email delivery providers, and hosting providers. These third parties operate under their own privacy policies. We recommend reviewing their policies if you have concerns.

10. Minors

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, contact us and we will take steps to delete it.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes indicates acceptance of the updated policy.

12. Contact Us

This Privacy Policy applies to information collected on sscleaningservice.pro. If you have any questions about this policy, please contact us at the address above.